Delivery information
When purchasing products in our online store, you can choose the delivery method that is most convenient for you. After placing your order, you will receive an order confirmation at the email address you provided, and if necessary, we will also contact you by phone.
Delivery methods and prices
- Omniva parcel locker, Latvia – €3.50.
- Omniva parcel locker, Lithuania – €9.50.
- Omniva parcel locker, Estonia – €9.50.
- Delivery within European Union countries – the shipping cost is calculated based on the weight of the parcel and the destination country. The exact shipping cost is specified during the order checkout process.
Estimated delivery times
Orders in Latvia sent via Omniva parcel locker are usually delivered within 1–2 business days. International deliveries within the European Union usually take up to approximately 15 business days, depending on the destination and the shipping service provider.
The indicated delivery times are approximate and may vary depending on order volume, holiday periods, the carrier’s workload, and other circumstances. If the processing or delivery of your order is delayed, we will inform you as soon as possible.
Delivery countries
Delivery is available in Latvia, Lithuania, Estonia and other European Union countries. For delivery to other countries, please contact us before making a purchase by writing to our email info@aromasense.lv.
Important information
Product delivery is carried out using third‑party shipping service providers. Shipping costs and the available delivery methods are indicated during the checkout process before payment is made.
If the item is damaged during delivery or the order is not received within the expected timeframe, please contact us immediately so that we can find an appropriate solution. According to EU consumer rights principles, the seller is responsible for the delivery until the goods come into the possession of the consumer.
Contacts
If you have any questions about delivery, please contact us:
- email: info@aromasense.lv
- phone number: +371 23660095
